Frequently asked Questions - Recruiters
Frequently asked Questions - Recruiters

Frequently asked Questions - Recruiters

Welcome to the recruiter knowledge base for Crewscale! You will find everything around discovering new candidates, matchmaking, shortlisting, interviewing, and hiring candidates here. Here is a quick demo of how to use Crewscale. If you have any questions, don't hesitate to reach out to us!

🔍Click Search at the top right of this page to quickly find what you need.

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Getting Started - Posting Jobs (Discovery)

How do I sign up to start hiring on Crewscale?

Getting started with Crewscale is simple. Tell us about the open roles on your team/project on the hire page. Once we receive your requirements, we will reach to you to help you find the best-matched candidates with Crewscale.

Where can I find my job posting?

After a call with your team, our hiring experts will create a job on Crewscale for you. You will be notified of matching candidates automatically after your job is posted. You will also receive account credentials for your Crewscale account. Log in using these credentials to see matching candidates and post more jobs.

Across geographies and time zones, we have a network of over 200,000+ developers from 20 countries across Americas, Europe, Southeast Asia and India

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Setting Up and Conducting Interviews

Creating an interview calendar for your organization.

The first step is creating an interview calendar based on the schedule of interviewers in your organization. Candidates can view this calendar to pick a time slot for their interview. To create a calendar, follow these steps:

  1. Login to your Crewscale employer account.
  2. Click on “Jobs” in the main menu to the left.
  3. For the job you want to schedule interviews for, click on “View Candidates”
  4. Under the job name, click on “Shortlisted”. This will open the list of candidates eligible for an interview.
  5. Click on the “Schedule Interview” button. You can now see all interview slots that are currently open.
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  7. Find and click “Create A Slot” on the right side.
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  9. Select the interviewer from your organizations’ list and click “Next.”
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  11. Add the date and time slots (one or more) and click “Next.”
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  13. Select the interview platform from the available options. Click “Finish.”
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The interview calendar for your selected interviewer has now been created. To invite new members from your team to take interviews, please refer to the next topic.

Inviting interviewers to your company’s Crewscale account
  1. To invite new members from your team to take interviews, use the following steps: 1. Click on “Jobs” in the main menu to the left. 2. For the job you want to schedule interviews for, click on “View Candidates” 3. Under the job name, click on “Shortlisted”. This will open the list of candidates eligible for an interview.Click on the “Schedule Interview”. You can now see all interview slots that are currently open.
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    2. Find and click “Create New” on the right side.
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    4. Add the new interviewer’s name and email, and click on “Invite”.
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    6. After you’ve invited someone, Crewscale will automatically send them an email with login instructions.

After you’ve invited someone, Crewscale will automatically send them an email with login instructions.

  1. Add the new interviewer’s name and email, and click on “Invite”.
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  3. Find and click “Create New” on the right side.
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  5. Click on the “Schedule Interview”. You can now see all interview slots that are currently open.
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  7. Under the job name, click on “Shortlisted”. This will open the list of candidates eligible for an interview.
  8. For the job you want to schedule interviews for, click on “View Candidates”
  9. Click on “Jobs” in the main menu to the left.
  10. Login to your Crewscale employer account.
Inviting candidates and scheduling interviews

Once you successfully created an interview calendar by adding time slots, you can share this calendar with shortlisted candidates.

  1. Login to your Crewscale employer account.
  2. Click on “Jobs” in the main menu to the left.
  3. For the job you want to schedule interviews for, click on “View Candidates”
  4. Under the job name, click on “Shortlisted”.
  5. Click “Share Calendar” on the right side. When the confirmation pop-up shows, click on “Confirm.”
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The interview calendar is now shared with all shortlisted candidates.

Candidates can schedule interviews at their convenience. All updates are automatically shared with the interviewers.

I have invited the interviewers and candidates. What happens now?

Once you have created the calendar and shared it with shortlisted candidates, both parties now have access to it. Candidates can schedule interviews at their convenience. All updates are automatically shared with the interviewers.

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Candidate Pipeline (Matchmaking)

What is a candidate pipeline?

The first step in hiring with Crewscale is sharing the hiring requirements for your organization. Once we understand what you’re looking for, Crewscale’s algorithm finds the best-matched candidates from a pool of qualified, pre-vetted developers. Matched candidates are then asked to confirm their availability, and show up in your “job pipeline”.

How do I view my candidate pipeline?

To view your candidate pipeline for a specific job:

  1. Login to your Crewscale employer account.
  2. Click on “Jobs” in the main menu to the left.
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  4. For the job you want to view the pipeline for, click “View Candidates”.
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  6. Under the job name, click on “Pipeline.”
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This will show you all the matching candidates for your job requirement.

How do I view more details (work experience, past projects, skills, etc.) about a candidate in my pipeline?

To view more details about a candidate - in your pipeline, click on “View Profile” in their candidate card.

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This takes you to the candidate’s detailed profile which contains information about their projects, work experience, personal information, communication details, and their assessment performance.

Sharing a candidate’s profile with other members of your team.

Your team members can review candidate profiles on Crewscale. To share a profile with anyone, use the following steps:

  1. Open your candidate pipeline.
  2. Select a candidate and click on “View Profile” in their card. This takes you to the candidate’s detailed profile.
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  4. On their profile page, click the “Share Profile” button on the right.
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How do I schedule interviews with candidates in my pipeline?

When you like a candidate in your pipeline, you can shortlist them and invite them for an interview.

If you do not like a specific candidate, you can reject their profile from the shortlist:

  1. Go to your candidate shortlist for a specific job.
  2. Click on the more options menu on the right side (3 vertical dots).
  3. Click on “Reject”.
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To put a candidate’s profile on pause, you can move them back to the pipeline. This allows you to easily access their profile later.

  1. Go to your candidate shortlist for a specific job.
  2. Click on the more options menu on the right side (3 vertical dots).
  3. Click on “Remove From Shortlist”. I
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Making the Job Offer (Hiring)

Make an offer to a candidate you like

If a candidate has cleared all the interviews and you’re ready to hire them, follow these steps:

  1. On your candidate shortlist or the candidate’s profile, click “Hire”.
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  3. Creating a contract - Crewscale now automatically creates a contract for your team and the candidate to review and sign. Fill out the basic details for the candidate and click “Next.”
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  5. Add company representatives to the contract. Add your team members and assign different roles (eg. signer/receives a copy).
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  7. Review contract details and send - Preview the entire contract document. Once you’ve made sure all the details are correct, click on “Confirm and Send.”
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The contract will now be shared with the candidates as well as your team members. You’re done! Once all the shareholders have signed the contract, the candidate can start working immediately or as per the decided date.

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Selecting Candidates (Shortlisting)

How do I shortlist candidates from the pipeline?

You can shortlist the candidate you like from your pipeline for further assessment & interviews. Follow these steps:

  1. Go to your candidate pipeline for a specific job. You will see information cards for all candidates.
  2. Click on “Shortlist” for the candidate you want to interview further.
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View shortlisted candidates for a specific job

To see the candidates you have shortlisted for a specific job:

  1. Login to your Crewscale employer account.
  2. Click on “Jobs” in the main menu to the left.
  3. For the job you want to view the shortlist for, click “View Candidates”.
  4. Under the job name, click on “Shortlisted”.
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Can I view more details about the candidate before shortlisting?

Yes, you can easily view a candidate’s full profile by following these steps:

  1. Go to your candidate shortlist for a specific job.
  2. Click on “View Profile” under a candidate’s name.
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Rejecting/pausing a candidate from your shortlist.

If you do not like a specific candidate, you can reject their profile from the shortlist:

  1. Go to your candidate shortlist for a specific job.
  2. Click on the more options menu on the right side (3 vertical dots).
  3. Click on “Reject”.
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To put a candidate’s profile on pause, you can move them back to the pipeline. This allows you to easily access their profile later.

  1. Go to your candidate shortlist for a specific job.
  2. Click on the more options menu on the right side (3 vertical dots).
  3. Click on “Remove From Shortlist”. I
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Tracking and Monitoring Work

How do I track working hours for developers I hire?

For developers using Pulse, all the activity automatically tracked and integrated with Crewscale. Once a developer has installed pulse, use the following steps to monitor their activity:

  1. Login to your Crewscale account.
  2. In the main menu on the left, click on “Work Details”. This will show you all the developers working for you currently and their time logs.
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3. Click on “Check Sessions” in a specific row to view the sessions a developer has logged.

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4. To check specific activities during work hours, click on “Check Activities”. Please note activities are only reported for projects where tracking is enabled are reported.

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What work tracking options does Crewscale offer? What do they mean?

Crewscale offers various tracking options for monitoring your developers:

  1. Screenshots - Take screenshots at random intervals of the developers’ screen.
  2. Application Tracking - Log which applications developers open and use.
  3. Website Tracking - Track and list the websites developers visit during the work session.
  4. Keyboard, Mouse Tracking - Track the mouse and keyboard actions of developers.

Learn how to enable these options for your projects in the next topic.

Enabling tracking & choosing activities that you want to track for your project.

To enable tracking options for your project, use these steps:

  1. Login to your Crewscale account.
  2. In the main menu on the left, click on “Work Details”.
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  4. Click on “Activity Tracking” in the top menu.
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  6. Select the project you want to enable tracking for.
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  8. Use the toggles to enable/disable specific activity tracking.
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View tracked activities for a specific developer.

Use the following steps to view developer activity. Please note that activity tracking needs to be enabled to see tracking insights.

  1. Login to your Crewscale account.
  2. In the main menu on the left, click on “Work Details”. This will show you all the developers working for you currently and their time logs.
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  4. Click on “View Activities” in a specific row. This will take you to the developer’s specific tracked actions.
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What are time log revisions?

In some cases, developers may not be able to record their work session correctly. This can be due to reasons like network/system issues. In this scenario, developers can submit a “time log revision” to accurately represent their work hours for that session.

To find time log revisions submitted by your developers, use these steps:

  1. Login to your Crewscale account.
  2. In the main menu on the left, click on “Work Details”.
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  4. Click on “Time Log Revision” in the top menu.
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Here you can view, check the status and approve/reject time log revisions.